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OUTsurance Learnership Programme – Call Centre (INSETA)
Stipend: R12 000 per month
Location: South Africa
Contract Type: Fixed-term Learnership Agreement
Starting a career can feel overwhelming especially without work experience. OUTsurance is offering unemployed youth a valuable opportunity to gain real-world call centre experience while earning a qualification in the Financial and Insurance sector through an INSETA-accredited learnership.
If you’re motivated, people-oriented, and eager to learn, this could be your entry point into a professional corporate environment.
About OUTsurance
For over 24 years, OUTsurance has been a leader in the South African insurance industry. The company is known for combining digital innovation with strong human values, creating a workplace culture built on collaboration, energy, and what they proudly call great gees.
OUTsurance believes that its success comes from its people and this learnership is designed to help young talent grow, learn, and thrive.
About the Learnership
This INSETA-accredited Call Centre Learnership is aimed at unemployed youth who want to gain hands-on experience in the Financial and Insurance industry.
The programme includes:
- Structured workplace learning
- Formal theoretical training
- Exposure to a professional call centre environment
Successful candidates will sign a fixed-term Learnership agreement (this is not a permanent employment contract) and receive a monthly stipend of R12 000 for the duration of the programme.
Working Hours & Schedule
Learners will work on a rotational, pre-determined roster, which includes:
- Friday to Monday: 9 hours per day
- Saturday: 8 hours
- Sunday: 5 hours
- Two weekdays off (Tuesday, Wednesday, or Thursday)
- One weekday dedicated to full qualification training (on-site)
Public Holidays
You may be required to work on South African public holidays if scheduled. UK public holidays are excluded.
Key Competencies
Successful applicants should demonstrate:
- Strong interpersonal and relationship-building skills
- Initiative and a proactive mindset
- Professional conduct and engagement
- Adaptability and resilience
- Clear communication skills
- Ability to multitask and work under pressure
- Self-motivation and a willingness to learn
Minimum Requirements
To apply, you must have:
- Matric
- Basic computer literacy (MS Office)
- No prior work experience required
INSETA Learnership Eligibility Criteria
Applicants must:
- Be a South African citizen
- Be between 18 and 35 years old
- Have been unemployed for the past 6 months
- Not have participated in an INSETA Learnership before
Employment Equity
In line with OUTsurance Insurance Company Ltd’s Employment Equity objectives, preference will be given to candidates from designated groups who meet the minimum requirements.
Final Thoughts
This learnership is ideal for young people who are:
- Looking to enter the insurance or financial services industry
- Ready to commit to structured learning and professional growth
- Passionate about working with people
Apply on the link below
https://jobs.smartrecruiters.com/OUTsurance/744000101324308-oss-hastings-learnership-12-months-